HELP Needed

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Every new topic with dump file MUST contain those paragraphs
CAR BRAND NAME:
MODEL:
PART NUMBER:
CPU / EEPROM:
+ at least 4 pictures: of case with sticker, both sides of PCB and zoomed CPU (do NOT resize pictures!)
Subject should looks like "CAR BRAND, MODEL, YEAR, PART NUMBER" (for example: "Mazda 3 2015 BHS2-57K30A")

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readyforairbag

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Join Date: May 2019

Posts: 593
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#1

HELP Needed

27.01.2026, 13:56

CAR BRAND NAME: MAZDA
MODEL: CX50
YEAR: 2024
PART NUMBER: VA40 57K30
CPU: R7F701330A

I cleared crash data on a Mazda module and now I’m getting an internal EEPROM error (internal electric field).

I’m not sure if this is from the file or a hardware issue.

Has anyone seen this before or know what might be causing it?

Any advice would be awesome! Thanks!
Attached Files

INTERNAL.jpg (45.8 KB, 74 views)

VA40 57K30 CRASH.bin (64.0 KB, 1 view)

EEPROME CRASH.bin (32.0 KB, 1 view)

Last edited by AST_Support; 28.01.2026, 13:04.
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AST_Support

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#2

28.01.2026, 13:08

I don't see any diagnostics and MCU writing using ASTPro.
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readyforairbag

Senior Member

Join Date: May 2019

Posts: 593
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#3

31.01.2026, 19:30

I used device with BOX SN 000005C6 and CARD SN 05833690. Could you check it from that?
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AST_Support

Support

Join Date: Oct 2020

Posts: 6724
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#4

02.02.2026, 16:16

I don't see any diagnostics on the bench.
You should always run diagnostics on the bench before and after a "Clear Crash" operation.
The files are correct.
Check all solder points, clean the board, and run diagnostics on the bench.
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