SMARTOBD CAN FD ADAPTER Low Power issue

[ItsTime]

hi everyone.
i been using the SMARTOBD CAN FD ADAPTER for some time now. it finally died on me. getting the dreaded Low power issue.
i order a new one. already
i wanted to know what needs to be replace to fix the low power issue. so i could fix it. not have to order new one all the time

[AST_Support]

Fill correct Card SN in profile.
Take some screenshots of this problem.

[ItsTime]

updated account. Card SN

so do you know what needs to be replace for adapter to start working again?

[AST_Support]

On this Card SN I don't see any problem with CANFD adapter.

[wyatt darren]

If you're experiencing a low power issue with your SMARTOBD CAN FD adapter, consider checking the power supply components. Inspect the adapter's power cable for any damage or fraying. Ensure a stable power source and use a high-quality USB cable. If the issue persists, the internal power management circuitry may be faulty. Attempting repairs may involve soldering and requires technical expertise. Assessing and replacing damaged components, such as capacitors or voltage regulators, might be necessary. If these steps prove challenging, contacting the manufacturer for support or warranty options could be beneficial, reducing the need for frequent replacements.

[ItsTime]

If you're experiencing a low power issue with your SMARTOBD CAN FD adapter, consider checking the power supply components. Inspect the adapter's power cable for any damage or fraying. Ensure a stable power source and use a high-quality USB cable. If the issue persists, the internal power management circuitry may be faulty. Attempting repairs may involve soldering and requires technical expertise. Assessing and replacing damaged components, such as capacitors or voltage regulators, might be necessary. If these steps prove challenging, contacting the manufacturer for support or warranty options could be beneficial, reducing the need for frequent replacements.

when i use the normal CAN adapter Voltage is fine. only when use CANFD adapter.