Token doesn't get updated ..

[LabebAuto]

Hi;
I purchased a token last Friday; I received the e-mail "Done - make "update units"".
I ran "update units" many times but still showing '0 token(s) left'


Card FW: 1.02
Registered to: mmosa@labebauto.com
Key Service Tool - Expired! - 0 unit(s) left
RH850_P1 - 180 day(s) left - 0 token(s) left
AirBag Service Tool - 180 day(s) left - 8 unit(s) left
Dash Service Tool - Expired! - 0 unit(s) left
Immo Service Tool - Expired! - 0 unit(s) left
Engine Service Tool - Expired! - 0 unit(s) left
Update Security Device Completed

Help please on this one.

Best Regards,

[LabebAuto]

I need this to be done today. Is there an email to send for the token problem?

[LabebAuto]

Any help!!!

[LabebAuto]

I'm still having the issue and not getting any support yet

[LabebAuto]

Now the "Update unit" button is grayed out.

[LabebAuto]

Can you check order# PZXXXIBNW and see if it's assigned to my Card SN# and Box SN#?

[LabebAuto]

Three days without any support, what's wrong with going on