Device not updated! Try to update device again

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Every new topic with dump file MUST contain those paragraphs
CAR BRAND NAME:
MODEL:
PART NUMBER:
CPU / EEPROM:
+ at least 4 pictures: of case with sticker, both sides of PCB and zoomed CPU (do NOT resize pictures!)
Subject should looks like "CAR BRAND, MODEL, YEAR, PART NUMBER" (for example: "Mazda 3 2015 BHS2-57K30A")

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fredi

Senior Member

Join Date: Jul 2019

Posts: 152
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#1

Device not updated! Try to update device again

24.06.2022, 16:48

hello, my smartobd stopped working, it does not recognize the dongle.
I renewed the license for 365 days, but it didn't work anymore. I need your help. Thank you
I attach an image of the error
Attached Files

WhatsApp Image 2022-06-24 at 9.47.54 AM.jpg (423.1 KB, 68 views)
Tags: None
smart-prog

Moderator

Join Date: Sep 2015

Posts: 13967
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#2

27.06.2022, 09:32

Check USB drivers for usb stick!

http://smart-prog.com/
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fredi

Senior Member

Join Date: Jul 2019

Posts: 152
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#3

27.06.2022, 13:16

uninstall the drivers b and installed it again, tried on another pc where the equipment was working and it also stopped working
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smart-prog

Moderator

Join Date: Sep 2015

Posts: 13967
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#4

27.06.2022, 14:01

Give me Access to you PC in Pm

http://smart-prog.com/
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mntmkl

Junior Member

Join Date: Aug 2020

Posts: 6
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#5

25.07.2022, 13:33

hello. have same problem with dongle udate: "Device not updated! Try to update device again"
need help
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smart-prog

Moderator

Join Date: Sep 2015

Posts: 13967
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#6

25.07.2022, 13:56

Check you firewall and antivirus!

http://smart-prog.com/
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mntmkl

Junior Member

Join Date: Aug 2020

Posts: 6
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#7

25.07.2022, 14:50

Yes! Start working again. My problem with firewall on router. Thanks SMART-PROG Moderator
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